Nights, weekends, lunch
A lead at 23:40. The manager saw it at 10:15. The customer already bought from whoever replied first.
40%
Up to 40% of inquiries arrive after hours
AI employees and chatbots for business
24/7ITYMAN AI employees, chatbots and funnels reply in Telegram, WhatsApp, VK, MAX, Instagram* and on your site — they convert to a lead and hand it to CRM. No developers required.
* Instagram is a Meta service. In the Russian Federation, Meta is designated as an extremist organization.
The Start plan is free forever, no card.
You can try the AI for ₽50–100.
The platform since 2021. One system for messengers, AI and CRM.
600+
companies on the platform
1.2M+
subscribers acquired through ITYMAN
₽1bn+
in sales through client broadcasts
5 sec
average AI response time
The problem is not a lack of leads. It is leads that go cold.
A lead at 23:40. The manager saw it at 10:15. The customer already bought from whoever replied first.
40%
Up to 40% of inquiries arrive after hours
CRM contacts sit for months. No one to call, no time to write by hand.
15%
10–15% of dormant customers come back after a follow-up
“How much is it?”, “Are you open on Saturday?” — the same questions eat the day.
70%
Up to 70% of inbound is routine questions
AI runs the conversation
The customer writes in their own words. The AI clarifies, answers from your prices and converts to a lead.
AI employee
· online
What happened off-screen
It mapped the request, budget and conditions — no “press 1” form.
It created a lead at the right stage while the customer was still in chat.
It passed the history to a manager. The customer does not have to repeat themselves.
4 roles · one shift
You describe the role, upload a price list and FAQ — the employee starts on day one. No vacation, no sick leave.
Replies to inbound, finds the need, handles objections, converts to a lead. Prices and stock come from your system.
Deal conversion up 15–20 points
Books, reschedules, confirms, reminds. Slots sync with your booking software.
30% less load on administrators
Three precise questions instead of a form. Unqualified leads are filtered; the manager gets buyers.
The manager only works with people who buy
Writes to people who showed interest and disappeared — with a reason, not “we thought of you”.
10–15% of dormant customers come back
One agent can combine roles. Or a team — each on their own part.
Price list · not from model memory
Up to hundreds of thousands of SKUs. Live price and stock at reply time. Photo and link — right in the chat.
The customer writes “a sleeping bag for autumn with a kid”
Finds the product by intent, not SKU
Asks for price and stock
From a feed, CRM or inventory — not model memory
Wants to see the product
Photo, specs and a link right in the thread
The item is out of stock
Instead of a dead-end “not available”
There is room to sell more
Next to the chosen product, not a random upsell
The price list changes
On a schedule from the source file
The AI does not pretend to be a person. The customer knows they are talking to an assistant — and how to call a specialist.
If it doesn’t know — it doesn’t invent
Not in the knowledge base → “I’ll check with a specialist” and a handoff to a person.
Prices from your system
You change the price list — the AI answers from the new one in the next dialog.
It stays quiet when a person replies
A manager joins — the AI pauses.
Call a person at any moment
A button or a customer phrase. The manager sees the full history.
A log of every dialog
Search, filters, error review.
A test before launch
A run on your questions. Customers only see what you approved.
Builder · no code
The path from first touch to a lead — with a mouse, no developer. Conditions, delays, segments, CRM handoff.
Flows · per niche
Don’t build from scratch. Drop in prices and playbooks — and launch.
Every channel · one cabinet
The customer writes where it is convenient. All dialogs live in one cabinet: the same flows, the same knowledge base, leads in CRM.
* Instagram is a Meta service. In the Russian Federation, Meta is designated as an extremist organization.
CRM · services · API
Lead → deal → manager task. Booking → a yClients slot. Order → RetailCRM. No ready connector — use the public API.
Open API, webhooks, event tasks, admin alerts in Telegram and MAX. A 7-day dialog link — the manager replies without signing in.
No CRM of your own — leads and bookings can live inside ITYMAN with the full thread. When an external system appears, you move the data.
Telegram · VK · MAX
The message goes to subscribers in Telegram, VK and MAX. Event tasks keep a lead from going quiet. Analytics shows what worked.
Write first: a promo, news, or “we’re back”. One message — to every subscriber or only the right segment.
Remind about a visit, wish a happy birthday, keep a lead from going quiet. The event writes to the customer or assigns a task to the team.
How many subscribed, wrote and reached an AI goal. For broadcasts — clicks and conversions.
six vendors · one account
before
vendors
now
account
Each module is useful on its own. Together they work toward one number — leads that reached a manager.
servers in Russia · access control
access control
customer list
Servers in Russia, a Russian legal entity, a contract and closing documents.
Export contacts in one click.
A 7-day dialog link — they reply without the cabinet.
Access only for you and people you opened it to.
case studies · before and after
three paths · start today
Start plan
Sign up, a niche template, the first flow in minutes. The Start plan with no card.
₽0 forever, no card
Try for freedone for you
A missed-lead audit, flows, CRM, launch. You pay for the platform — rollout follows the plan terms.
for partners
Platform + support. 25% of the client’s subscription and 10% of AI spend — for as long as they stay.
plans · no card required
The plan is the platform: channels, automations, integrations, broadcasts. AI is billed per message — you pay for what you used.
₽0 Start plan · forever
questions · briefly
A builder is an editor. ITYMAN is flows, CRM, AI, analytics and support in one system. You can check the difference on the Start plan for ₽0.
Per message. ₽50–100 is usually enough to see answers to your questions. After that it follows dialog volume.
No. It covers nights, weekends and routine questions. The manager gets a warm customer with history.
Servers in Russia, a contract. You export the list and flows any time. Managers can get a dialog link without access to the full list.
Yes. Messenger leads can live inside ITYMAN. Later you can connect amoCRM, Bitrix24 and others.
On your own — minutes for a simple flow. With us and a CRM connection — about 3 business days after access is granted.
They get one at any moment. The manager sees the full thread — no need to repeat.
A dialog log and a “Train the agent” button from the chat. You fix the mistake once.
while you are here
Start at ₽0 or request a free missed-lead audit. Then decide from the numbers — not a pitch deck.