AI employees and chatbots for business

24/7

Your customers write around the clock. Now someone answers around the clock.

ITYMAN AI employees, chatbots and funnels reply in Telegram, WhatsApp, VK, MAX, Instagram* and on your site — they convert to a lead and hand it to CRM. No developers required.

* Instagram is a Meta service. In the Russian Federation, Meta is designated as an extremist organization.

  • From ₽0 to start
  • Replies in seconds
  • Works 24/7
  • The lead lands in CRM
    amoCRM Bitrix24 RetailCRM yClients

The Start plan is free forever, no card.
You can try the AI for ₽50–100.

Trusted by businesses where every lead is money

The platform since 2021. One system for messengers, AI and CRM.

600+

companies on the platform

1.2M+

subscribers acquired through ITYMAN

₽1bn+

in sales through client broadcasts

5 sec

average AI response time

Three leaks where revenue slips away

The problem is not a lack of leads. It is leads that go cold.

Nights, weekends, lunch

A lead at 23:40. The manager saw it at 10:15. The customer already bought from whoever replied first.

40%

Up to 40% of inquiries arrive after hours

A sleeping list

CRM contacts sit for months. No one to call, no time to write by hand.

15%

10–15% of dormant customers come back after a follow-up

The manager is in chat, not in sales

“How much is it?”, “Are you open on Saturday?” — the same questions eat the day.

70%

Up to 70% of inbound is routine questions

AI runs the conversation

This is not “press 1”. This is a real conversation

The customer writes in their own words. The AI clarifies, answers from your prices and converts to a lead.

12:14

AI employee

· online

today

What happened off-screen

  1. 1

    Need and constraints

    It mapped the request, budget and conditions — no “press 1” form.

  2. 2

    A deal in CRM

    It created a lead at the right stage while the customer was still in chat.

  3. 3

    The full thread

    It passed the history to a manager. The customer does not have to repeat themselves.

Build an employee like this

4 roles · one shift

Hire an AI employee instead of another manager

You describe the role, upload a price list and FAQ — the employee starts on day one. No vacation, no sick leave.

AI salesperson

On shift

Replies to inbound, finds the need, handles objections, converts to a lead. Prices and stock come from your system.

Deal conversion up 15–20 points

AI administrator

On shift

Books, reschedules, confirms, reminds. Slots sync with your booking software.

30% less load on administrators

AI qualifier

On shift

Three precise questions instead of a form. Unqualified leads are filtered; the manager gets buyers.

The manager only works with people who buy

AI list revival

On shift

Writes to people who showed interest and disappeared — with a reason, not “we thought of you”.

10–15% of dormant customers come back

One agent can combine roles. Or a team — each on their own part.

Price list · not from model memory

The AI does not memorize the catalog — it searches it

Up to hundreds of thousands of SKUs. Live price and stock at reply time. Photo and link — right in the chat.

01

The customer writes “a sleeping bag for autumn with a kid”

Searches by meaning

Finds the product by intent, not SKU

02

Asks for price and stock

Takes live data

From a feed, CRM or inventory — not model memory

03

Wants to see the product

Sends a card in chat

Photo, specs and a link right in the thread

04

The item is out of stock

Offers an analog

Instead of a dead-end “not available”

05

There is room to sell more

Adds a related item

Next to the chosen product, not a random upsell

06

The price list changes

Updates the catalog itself

On a schedule from the source file

What if it talks too much?

The AI does not pretend to be a person. The customer knows they are talking to an assistant — and how to call a specialist.

  • If it doesn’t know — it doesn’t invent

    Not in the knowledge base → “I’ll check with a specialist” and a handoff to a person.

  • Prices from your system

    You change the price list — the AI answers from the new one in the next dialog.

  • It stays quiet when a person replies

    A manager joins — the AI pauses.

  • Call a person at any moment

    A button or a customer phrase. The manager sees the full history.

  • A log of every dialog

    Search, filters, error review.

  • A test before launch

    A run on your questions. Customers only see what you approved.

Builder · no code

Chatbots and funnels that convert to a purchase

The path from first touch to a lead — with a mouse, no developer. Conditions, delays, segments, CRM handoff.

  1. Start First touch
  2. Segment / Branch What happens next
  3. Message Reply to the user
  4. Lead in CRM A task for the manager
  • Visual node builder
  • Message chains and contact capture
  • Conditions and branches
  • Tags and segments
  • Ready templates: greeting, keyword, rules, signup, Telegram login
  • Mini landings, popups and subscribe buttons

Flows · per niche

Ready flows for your niche

Don’t build from scratch. Drop in prices and playbooks — and launch.

What the flow does

Order intake, upsell, statuses, repeat sales.

Open an example

What the flow does

Booking, reminders, filling gaps, bringing customers back.

Open an example

What the flow does

Leads, quotes, service booking.

Open an example

What the flow does

Subscribe, warm-up, sale, access delivery.

Open an example

What the flow does

Qualify by budget and property, route to managers.

Open an example

What the flow does

Product advice, order status, abandoned carts.

Open an example

Every channel · one cabinet

One customer — one history across every channel

The customer writes where it is convenient. All dialogs live in one cabinet: the same flows, the same knowledge base, leads in CRM.

  • Telegram Bots, menus, code login
  • WhatsApp Private dialogs with customers
  • VK Communities and messages
  • MAX Bots, menus, dialogs
  • Instagram* Direct and comments
  • Widget On-site chat, one snippet for every page

* Instagram is a Meta service. In the Russian Federation, Meta is designated as an extremist organization.

On-site chat · one snippet

A chat widget for your site in one line of code

Color, button text, placement, auto-open — in the cabinet. A visitor writes — you see the dialog in Chats, same as other messengers.

index.html one snippet
  1. 01 Paste the code before </body> — chat on the site
  2. 02 History and read receipts in analytics
  3. 03 The same AI and the same flows as in Telegram and WhatsApp
Connect the widget

CRM · services · API

We connect messengers to your CRM and tools

Lead → deal → manager task. Booking → a yClients slot. Order → RetailCRM. No ready connector — use the public API.

  • amoCRM
  • Bitrix24
  • RetailCRM
  • yClients
  • Lead → deal → task AI qualified → a CRM deal with history → a “call back” task
  • Booking → reminder → review A yClients slot, a reminder a day and an hour before, a survey after the visit
  • Payment → access → upsell Access to the material, a warm-up, the next offer with no manager
  • Silence → revival No reply for N days → another touch → status change / alert to the lead

Open API, webhooks, event tasks, admin alerts in Telegram and MAX. A 7-day dialog link — the manager replies without signing in.

No CRM of your own — leads and bookings can live inside ITYMAN with the full thread. When an external system appears, you move the data.

Telegram · VK · MAX

Broadcasts: tell customers about a sale or news

The message goes to subscribers in Telegram, VK and MAX. Event tasks keep a lead from going quiet. Analytics shows what worked.

Broadcasts

Write first: a promo, news, or “we’re back”. One message — to every subscriber or only the right segment.

Tasks

Remind about a visit, wish a happy birthday, keep a lead from going quiet. The event writes to the customer or assigns a task to the team.

Analytics

How many subscribed, wrote and reached an AI goal. For broadcasts — clicks and conversions.

six vendors · one account

This used to take six vendors. Now it is one account

before

vendors

  • Chatbot
  • CRM
  • Broadcasts
  • Widget
  • Analytics
  • Support

Each module is useful on its own. Together they work toward one number — leads that reached a manager.

servers in Russia · access control

Your customers stay yours

access control

customer list

  • Data in Russia

    Servers in Russia, a Russian legal entity, a contract and closing documents.

  • The list is yours

    Export contacts in one click.

  • Managers without list access

    A 7-day dialog link — they reply without the cabinet.

  • Threads do not leave the platform

    Access only for you and people you opened it to.

case studies · before and after

Not promises. Numbers before and after

All case studies

AVTOR Sushi

Delivery and restaurants

×2

set conversion after the visual refresh

  • +₽1,004,134 in 15 days
  • 526 sales
  • 1,036 new subscribers

Shipped: a subscribe-for-a-gift widget and offer visuals

Crypto exchanger

Fintech

0 93

requests in 10 days

  • 80–90% of sign-ups in Telegram
  • 178 people in the bot list
  • AI closes 90% of chats

Shipped: Telegram login and AI on the site and in the bot

Watch store

Online store

30–60 min 5 sec

time to reply

  • 1,352 dialogs
  • ₽6m in 3 months
  • 3,408% ROI

Shipped: an AI consultant and RetailCRM

Lilia

Online courses · beauty

₽5,900 ₽0

per month on a course platform

  • 100K+ on TikTok
  • YooKassa checkout in the bot
  • course files right after payment

Shipped: a Telegram funnel, payment and course delivery in the bot

Tatiana

Travel

0 +9,000

subscribers in 2 months

  • +7,000 on Instagram*
  • +2,000 on Telegram
  • no ad budget

Shipped: a Direct auto-reply and a code-word funnel

EGOISTme

Beauty and clinics · Kazakhstan

0 21%

conversion to a booking

  • 1,017 requests
  • 213 bookings
  • ₸4.26m

Shipped: an AI salesperson in Instagram*, WhatsApp, Telegram and yClients

three paths · start today

Set it up yourself or we will do it for you

Start plan

I’ll build it — ₽0

Sign up, a niche template, the first flow in minutes. The Start plan with no card.

₽0 forever, no card

Try for free

done for you

Implement it for me

A missed-lead audit, flows, CRM, launch. You pay for the platform — rollout follows the plan terms.

  1. Day 1 Missed-lead audit
  2. Day 1–2 Flows and CRM assembly
  3. Day 2–3 Test on your dialogs
  4. Day 3 Launch
Get an audit

for partners

I run an agency

Platform + support. 25% of the client’s subscription and 10% of AI spend — for as long as they stay.

  • 25% of the client subscription
  • 10% of AI spend
Become a partner

plans · no card required

Entry is ₽0. Then it follows the list and the workload

The plan is the platform: channels, automations, integrations, broadcasts. AI is billed per message — you pay for what you used.

₽0 Start plan · forever

  1. Start ₽0 · forever
  2. Basic as the list grows
  3. Business as the workload grows
  4. Pro as you scale
  • WhatsApp +₽500/mo per channel
  • AI per message try it on your own questions from ₽50–100

questions · briefly

Straight answers

The rest is in the knowledge base

A builder is an editor. ITYMAN is flows, CRM, AI, analytics and support in one system. You can check the difference on the Start plan for ₽0.

Per message. ₽50–100 is usually enough to see answers to your questions. After that it follows dialog volume.

No. It covers nights, weekends and routine questions. The manager gets a warm customer with history.

Servers in Russia, a contract. You export the list and flows any time. Managers can get a dialog link without access to the full list.

Yes. Messenger leads can live inside ITYMAN. Later you can connect amoCRM, Bitrix24 and others.

On your own — minutes for a simple flow. With us and a CRM connection — about 3 business days after access is granted.

They get one at any moment. The manager sees the full thread — no need to repeat.

A dialog log and a “Train the agent” button from the chat. You fix the mistake once.

while you are here

While you were reading this page, someone’s customer got no reply

Start at ₽0 or request a free missed-lead audit. Then decide from the numbers — not a pitch deck.